Privacy Policy

Last updated:

Introduction

Uniquelovegift ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at uniquelovegift.world, use our services, or interact with us in any way.

We understand that your privacy is important, and we are dedicated to maintaining the confidentiality and security of your personal data. This policy complies with applicable data protection laws and regulations, including GDPR, CCPA, and other relevant privacy legislation.

Information We Collect

Information You Provide Directly

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Payment information (credit card details, billing address) - processed securely through third-party payment processors
  • Order history and purchase details
  • Messages and communications sent through our contact form or email
  • Custom order specifications and preferences
  • Newsletter subscription information
  • Feedback, reviews, and testimonials

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • IP address and location data
  • Browser type and version
  • Device information (type, operating system, screen resolution)
  • Pages visited and time spent on pages
  • Referring website addresses
  • Clickstream data and navigation patterns
  • Search terms used on our website

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. For detailed information about our use of cookies, please refer to our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, manage payments, and arrange shipping
  • Customer Service: To respond to your inquiries, provide support, and handle returns or exchanges
  • Communication: To send order confirmations, shipping updates, and respond to your messages
  • Marketing: To send you promotional materials, newsletters, and information about new products (only with your consent)
  • Website Improvement: To analyze website usage, improve user experience, and optimize our services
  • Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights
  • Fraud Prevention: To detect and prevent fraudulent transactions and unauthorized access
  • Customization: To personalize your experience and provide tailored product recommendations

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Contract Performance: To fulfill our contractual obligations when you place an order
  • Legitimate Interests: To improve our services, prevent fraud, and ensure website security
  • Consent: For marketing communications and non-essential cookies (you can withdraw consent at any time)
  • Legal Obligation: To comply with applicable laws and regulations

Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

  • SSL/TLS encryption for data transmission
  • Secure payment processing through PCI-DSS compliant providers
  • Regular security assessments and vulnerability testing
  • Access controls and authentication measures
  • Employee training on data protection practices
  • Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

  • Payment processors for handling transactions
  • Shipping companies for order fulfillment
  • Email service providers for communications
  • Website hosting and analytics services
  • Customer support platforms

These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:

  • Order information: Retained for 7 years for tax and accounting purposes
  • Customer communications: Retained for 3 years for customer service purposes
  • Marketing data: Retained until you unsubscribe or request deletion
  • Website analytics: Aggregated and anonymized data may be retained indefinitely

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal information (subject to legal requirements)
  • Right to Restrict Processing: Request limitation of how we use your information
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for marketing communications at any time
  • Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our records.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information about our use of cookies, including how to manage your cookie preferences, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on this page with a new "Last updated" date
  • Sending an email notification to registered users (for significant changes)
  • Displaying a notice on our website (for substantial changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your Choices

You have several choices regarding your personal information:

  • You can opt-out of marketing emails by clicking the unsubscribe link in any email
  • You can manage cookie preferences through your browser settings
  • You can request access to or deletion of your personal information
  • You can update your account information at any time

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.